Pricing for RFID labels

https://www.digikey.my/product-detail/en/avery-dennison-rfid/700067/1543-1052-ND/5135122

Haier group case study

https://en.urovo.com/article/detail/haiergroup.html

Case study from Haier group

Challenges

Considering the intense competition and rapidly changing market demands, providing timely after-sales services to consumers provided the edge enterprises needed to succeed. However, Haier faced numerous challenges in their original fixed information service system, thus unable to effectively roll out their after-sales maintenance services.

1. The transfer of problem cases between the after-sales service centre and the maintenance team lacked an efficient workflow. During busy work times, numerous cases were often misplaced, lost, forgotten and thus had no follow ups and response. This resulted in additional complaints which negatively impacted the group's international brand image.

2. Field service feedback data such as on-site faults and maintenance measures were filled in manually. Inevitably, numerous errors and delays arise. Statistical analysis of service data lacked accuracy and affected the Haier's quality analysis and improvement measures.

3. Difficulty with performance appraisals as there was no way to monitor the location and service quality of maintenance workers. Customer opinions could not be collected for incorporation into the performance appraisal system.

Solution

Haier urgently needed a high-quality maintenance system management tool that could help standardize the workflow for maintenance personnel, to improve the efficiency of daily maintenance operations and the competitiveness of their comprehensive services.

1. Users experience faults with the devices and contacts the after-sales service centre.

2. Service centre arranges all the information and uploads it into the database.

3. Maintenance worker downloads the work order task.

4. Worker proceeds to check information of user and the fault.

5. Worker updates the system with the product information, faults, expenses and service procedures to address the problem.

6. Submit the request for spare parts search through the device.

7. Start maintenance. After completing the repair, update the electronic warranty on the device.

8. If there is a payable fee for the service, the card payment interface will pop up and the card payment will be made on site. Payments are accepted through Urovo’s PDA and a receipt is printed immediately with Urovo’s mobile printer.  

9. Create a maintenance file and upload a maintenance record.

Results

1. Haier can track and record location of on-site maintenance personnel, standardize services for maintenance personnel, and perform real-time dispatch of resources remotely.

2. Real-time information exchange on sudden and frequent problems in devices provides Haier the information needed to research and develop the quality of products.

3. Time-efficient as maintenance personnel can accept and complete maintenance tasks without having to return to the company to obtain the cases and query internal information.

4. Scanning the various product codes with Urovo’s handheld barcode readers during the home maintenance automatically updates the maintenance records on the system, and generates statistical reports every month, which greatly improves the operation efficiency.

5. Maintenance personnel can provide additional services such as inspecting the spare parts and provide customer spare parts price consultation. This improves the quality of maintenance services and improves customer satisfaction.

Linde to track cylinders using rfid

http://www.investkl.gov.my/Relevant_News-@-Linde_makes_strides_in_Industry_4@0_and_automation_in_the_gas_industry.aspx

At Banting, Linde Malaysia’s semi-automated cylinder filling plant is the first of its kind in South Asia and Asean, with a maximum cylinder filling capacity of over two million cylinders per year. It is one of 11 cylinder filling plants in Malaysia, and serves as the depot for the majority of Linde’s industrial gases clients in the Central Region, although its cylinders can go as far as Pahang and Terengganu. 

Initially, Linde’s cylinder filling plant was located in Petaling Jaya, where cylinders were tracked, emptied, refilled, and painted manually, accounting for a lot of man-hours. In the latter part of 2016, Linde Malaysia’s homegrown Malaysian engineers proposed and developed an Operations Management System (OMS) that would be able to track every cylinder in the plant via individual barcodes, fill cylinders with accurate gas mixtures, while monitoring cylinder pressure, temperature, and quality to specifications.

This high level of traceability using Linde’s Trackabout system translates into complete cylinder stock optimisation, both filled and unfilled, as the operations office can set targets for individual gases or mix types for the shop floor to fulfill. These targets can be tracked and adjusted to customer demands on short notice.

This traceability is pivotal for accountability and quality control (QC) as Linde Banting has as many as 20,000 gas cylinders on site at any given time onsite, and moves 3,000 to 4,000 cylinders in and out daily. Similar to smart parking technology, the OMS can identify available space on site as well as pinpoint the location of filled and unfilled cylinders.

Moving forward, Linde may expedite this process further by introducing RFID to automatically detect the types of gases in the cylinders instead of manual scanning.

IEEE Malaysia Section Council on RFID Chapter

Congratulations! Formation of the IEEE Malaysia Section Council on RFID Chapter

Congratulations on the formation of the RFID Council Malaysia Chapter. Please contact Dr. Eng-Hock Lim of UTAR if you would like to contribute to the chapter.

Thanks and regards,

Dr. Mohammad Faizal Ahmad Fauzi

Chair, IEEE Malaysia Section
Associate Professor, Faculty of Engineering, Multimedia University

Tel: 03-8312 5330

Fax: 03-8318 3029

DT50H Mobile PDA with IR built-in from Urovo

-Embedded medical grade IR thermal module, real-time report precisely temperature, error rate only ±0.3°C

-Housing made by Anti-Microbial material, which meet JISZ2801 standard, can inhibit the growth of microorganisms or kill them. Disinfectant-ready surface can afford wiping by alcohol and sterilized water. From inside to outside, stop cross-infection.

-5.7 giant bezel-less HD screen, assist medical personnel grab all information in a glance. Ultra-high brightness touch screen delivers clear vision even under sunlight.

https://en.urovo.com/product/detail/36.html

wrist tag

https://23wristbandsolutions.asia/

Anyone need rfid tag, running bib tag, wrist tag, pvc tag, online registration etc. can link up above

List of Covid19 tracing app in Malaysia

Contact tracing Malaysia apps below - 

For more information, visit mysejahtera.malaysia.gov.my

For more information, visit mosti.gov.my

For more information, visit www.gerakmalaysia.gov.my

For more information, visit www.selangkah.my

For more information, visit www.pgcare.my/home

For more information, visit sabahtrace.my

For more information, visit qmunity.app